These Terms & Conditions govern your use of the jili19 platform. By registering an account or accessing any service on jili19.app, you agree to be bound by the terms set out below. Please read them carefully before playing.
You must be at least 21 years old and a resident of the Philippines to register and play on jili19. Proof of age and identity may be required.
All transactions are in Philippine Peso (₱). Deposits via GCash, PayMaya, and Philippine bank transfers are supported. Withdrawals require completed KYC verification.
All bonuses are subject to wagering requirements. Bonus terms are published on the Promotions page. Abuse of bonus offers may result in account suspension.
You are responsible for maintaining the confidentiality of your jili19 login credentials. One account per person is permitted. Multi-accounting is strictly prohibited.
Fraud, collusion, use of automated software, and any attempt to manipulate game outcomes are strictly prohibited and will result in immediate account termination.
jili19 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms.
Last Updated: May 2026. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and jili19 ("jili19," "we," "us," "our"), the operator of the online gaming platform accessible at jili19.app. By accessing, registering on, or using any part of the jili19 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the jili19 platform.
In these Terms, the following definitions apply unless the context requires otherwise:
The jili19 Platform is strictly restricted to individuals who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations governing online gaming. By registering an Account, you represent and warrant that you are 21 years of age or older. jili19 reserves the right to request documentary proof of age at any time. If a Player is found to be under the age of 21, their Account will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned subject to verification.
The jili19 Platform is intended for use by residents of the Philippines. Players accessing the Platform from Prohibited Jurisdictions do so at their own risk and in violation of these Terms. jili19 makes no representation that the Platform is lawful or available for use in any jurisdiction outside the Philippines. It is the Player's sole responsibility to ensure that their use of the Platform complies with all applicable local laws.
To register an Account on jili19, you must provide accurate, complete, and current information including your full legal name, date of birth, valid Philippine mobile number or email address, and any other information requested during the registration process. You agree to update your Account information promptly if any details change. jili19 reserves the right to reject any registration application at its sole discretion without providing a reason.
Each individual may hold only one registered Account on the jili19 Platform. The creation of multiple Accounts by the same individual ("multi-accounting") is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of all associated funds and winnings.
You are solely responsible for maintaining the confidentiality of your jili19 login credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party. jili19 will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to maintain the security of your credentials.
If you suspect that your jili19 Account has been accessed without your authorization, you must notify jili19 customer support immediately via the live chat function on the Platform. jili19 will investigate the matter and may temporarily suspend your Account pending the outcome of the investigation.
jili19 is required to verify the identity of all Players prior to processing withdrawal requests, in compliance with PAGCOR regulations and applicable anti-money laundering (AML) laws. KYC verification requires submission of a valid Philippine government-issued identification document (such as a passport, driver's license, SSS ID, PhilHealth ID, or UMID). jili19 reserves the right to request additional documentation at any time. Failure to complete KYC verification will result in the suspension of withdrawal privileges until verification is completed.
An Account that has not recorded any login activity for a continuous period of twelve (12) months will be classified as inactive. jili19 reserves the right to apply an inactivity fee to dormant Accounts in accordance with its published fee schedule. Players will be notified prior to the application of any inactivity fee. Any remaining Balance after deduction of applicable fees will remain accessible upon Account reactivation.
jili19 accepts deposits via the following payment methods: GCash, PayMaya (Maya), and Philippine bank transfers including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits may also be available subject to the Player's issuing bank policies. All transactions are denominated in Philippine Peso (₱). jili19 does not accept deposits via credit card for gambling purposes, in compliance with applicable Philippine regulations.
The minimum deposit amount on jili19 is ₱100. Deposits below this threshold will not be credited to the Player's Account. Maximum deposit limits may apply and are subject to change at jili19's discretion.
Withdrawal requests are processed subject to successful completion of KYC verification. Standard e-wallet withdrawals (GCash, PayMaya) are typically processed within one (1) to three (3) business hours following approval. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank's processing times. jili19 reserves the right to conduct additional verification checks before processing any withdrawal request.
Funds that have been credited to a Player's Account as a Bonus may not be withdrawn until applicable wagering requirements have been met. Real-money funds deposited by the Player are withdrawable at any time subject to KYC verification and minimum withdrawal thresholds. jili19 reserves the right to withhold withdrawal processing pending investigation of suspected fraudulent activity.
All bonuses, free spins, cashback offers, and promotional credits offered by jili19 are subject to specific terms and conditions published on the Promotions page of the Platform at the time the offer is made. In the event of any conflict between the general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
Bonus funds are subject to wagering requirements before they may be converted to withdrawable real-money funds. The applicable wagering multiplier for each bonus is stated in the specific promotion terms. Wagering requirements must be met within the validity period specified for each bonus. Unused bonus funds and associated winnings will be forfeited upon expiry of the validity period.
jili19 reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if jili19 determines, in its sole discretion, that a Player has engaged in bonus abuse, including but not limited to: creating multiple Accounts to claim the same bonus, exploiting technical errors or loopholes, placing bets that do not contribute to wagering requirements in good faith, or any other conduct designed to circumvent the spirit of the promotion. Accounts found to have engaged in bonus abuse may be suspended or permanently closed.
Bonuses are available to eligible registered Players only. jili19 reserves the right to exclude any Player from any promotion at its sole discretion. Bonuses are non-transferable and may not be exchanged for cash except in accordance with the applicable wagering requirements.
All electronic games available on the jili19 Platform use certified Random Number Generation (RNG) technology to ensure that game outcomes are random, fair, and not subject to manipulation by jili19 or any third party. Live casino games are conducted by real dealers in licensed studio environments and are subject to the rules of the respective game as published on the Platform.
In the event of a technical malfunction, system error, or game interruption, jili19 reserves the right to void any affected game round and return the applicable stake to the Player's Account. jili19 shall not be liable for any loss of winnings or other damages arising from a game malfunction. The decision of jili19 regarding the outcome of any disputed game round is final.
If a Player's internet connection is interrupted during a game session, the game will continue to its conclusion in accordance with the game's programmed logic. jili19 is not responsible for losses incurred as a result of a Player's internet disconnection. Players are advised to ensure a stable internet connection before commencing Real Money Play.
The following conduct is strictly prohibited on the jili19 Platform. Violation of any of the following may result in immediate Account suspension, forfeiture of Balance and winnings, and referral to relevant law enforcement authorities:
All content on the jili19 Platform, including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform, is the property of jili19 or its licensed content providers and is protected by applicable intellectual property laws. The jili19 name, logo, and all related marks are trademarks of jili19.
jili19 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content on the Platform without the prior written consent of jili19.
You must not scrape, crawl, index, or otherwise systematically extract data from the jili19 Platform. You must not frame or mirror any portion of the Platform on any other website or application. Any unauthorized use of jili19's intellectual property may result in Account termination and legal action.
jili19 makes reasonable efforts to ensure that the Platform is available at all times. However, jili19 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. jili19 reserves the right to suspend or discontinue the Platform or any part thereof at any time for maintenance, upgrades, or any other reason without prior notice.
To the fullest extent permitted by applicable Philippine law, jili19 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of profits, or any other financial loss, even if jili19 has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless jili19 and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Platform, your violation of these Terms, or your violation of any applicable law or regulation.
jili19 is committed to promoting responsible gaming practices among all Players. We recognize that gambling can become problematic for some individuals and we take our duty of care seriously. jili19 provides a range of responsible gaming tools accessible directly from your Account dashboard, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
Players who wish to take a break from gaming may request a self-exclusion period through the jili19 responsible gaming tools. Self-exclusion periods are available for defined durations. During a self-exclusion period, the Player's Account will be suspended and no deposits, gameplay, or withdrawals (other than withdrawal of existing Balance) will be permitted. Players seeking a permanent self-exclusion may contact jili19 customer support to request permanent Account closure.
jili19 strictly enforces the 21+ age requirement in accordance with Philippine law. Age verification is a mandatory component of the KYC process. jili19 will not knowingly permit any person under the age of 21 to register or maintain an Account on the Platform. If you are aware of an underage individual accessing the Platform, please notify jili19 customer support immediately.
For more information about responsible gaming tools and resources available on jili19, please visit our Responsible Gaming page.
PAGCOR Advisory: Gambling is addictive. Know when to stop. If you or someone you know is experiencing gambling-related difficulties, please seek assistance from a qualified counselor or support service. Play responsibly and within your means.
jili19 reserves the right to suspend or permanently terminate any Player's Account at any time, with or without prior notice, if jili19 determines in its sole discretion that the Player has violated these Terms, engaged in prohibited conduct, provided false information, or if jili19 is required to do so by applicable law or regulatory directive. Upon termination for cause, jili19 may forfeit any Balance, bonuses, and winnings associated with the Account.
You may close your jili19 Account at any time by contacting customer support. Prior to Account closure, you must withdraw any remaining real-money Balance in your Account. Bonus funds and associated winnings that have not met applicable wagering requirements will be forfeited upon Account closure. Account closure requests will be processed within a reasonable timeframe following verification of the Player's identity.
Upon termination of your Account, your licence to use the Platform is immediately revoked. Provisions of these Terms that by their nature should survive termination, including but not limited to Sections 8 (Intellectual Property), 9 (Limitation of Liability), and 12 (Governing Law and Disputes), shall continue to apply following termination.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute between you and jili19 arising out of or in connection with your use of the Platform or these Terms, you agree to first contact jili19 customer support to attempt to resolve the dispute informally. jili19 will make reasonable efforts to resolve any complaint or dispute within a reasonable timeframe. If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Players who believe that jili19 has acted in breach of applicable PAGCOR regulations may submit a complaint to PAGCOR through its official regulatory channels. jili19 cooperates fully with all PAGCOR regulatory inquiries and investigations.
jili19 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. When material changes are made, jili19 will notify registered Players via the email address or mobile number associated with their Account, or by posting a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure in accordance with Section 11.2.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jili19 Platform, please contact our customer support team through the live chat function available on the Platform, or by writing to us at the following address:
jili19 Customer Support
Platform: jili19.app
Email: support at jili19.app
Support Hours: 24 hours a day, 7 days a week
Language: English and Filipino
Location: Manila, Philippines (GMT+8)
jili19 aims to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the recommended contact method for the fastest response.
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